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Get help in emergencies big or small.

Just the touch of a button calls for help anytime, day or night.

Medical alert devices compatible with Urgent Response

Are you prepared in an emergency? Our Urgent Response Agents are ready to help 24/7.

Even in situations when you may be hesitant to call 911, our certified Urgent Response Agents can get you the help you need whether you smell a gas leak, are experiencing chest pains, or simply hear a strange noise outside. Plus, when you provide your medical information and personal contacts in your Personal Profile, our Agents can provide a level of support that’s a step above 911.

Here’s how Lively® Urgent Response works:

  1. Press the Urgent Response button on your Lively Mobile2 or your Jitterbug phone.
  2. Your Urgent Response Agent will confirm your location and assess the situation.
  3. Your Agent will get you the help you need and can stay on the line until your situation is resolved.
Lively Response Team

Choose the medical alert solution that’s right for you.

Lively Mobile2 with lanyard
Lively Mobile2

Medical alert with 24/7 emergency help.

With the fastest call response time, you can go anywhere with this completely mobile medical alert and reach our certified Urgent Response Agents at a touch of a button. And when you add Lively’s Fall Detection service, you’ll be connected to an Agent when a fall is detected, even if you’re unable to press the button.

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Jitterbug Flip2 Logo

The phone that’s as easy to use as it is to get help.

Our easiest cell phone ever doesn’t just keep you connected to friends and family, it also connects you to 24/7 emergency help. Our highly trained Urgent Response Agents will confirm your location, assess your situation, and get you the help you need, all at the press of a button.

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Jitterbug Smart4 Tabletop View
Jitterbug Smart4 Logo

The smart way to get help in emergencies.

More than just our simplest smartphone ever, the Jitterbug Smart4 can also be your medical alert solution. With just a tap of Urgent Response button on the touchscreen, you’ll be connected to our Urgent Response Agents while the Lively Link app will keep loved ones updated on your health and safety.

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