Get help in emergencies big or small.
Connect to Lively Urgent Response Agents with the medical alert device that’s right for you.

Just touch a button or use your voice to get help anytime, day or night.
Even in situations when you may be hesitant to call 911, our certified Urgent Response Agents can get you the help you need whether you smell a gas leak, are experiencing chest pains, or simply hear a strange noise outside. Plus, when you provide your medical information and personal contacts in your Personal Profile, our Agents can provide a level of support that’s a step above 911.
Here’s how Lively® Urgent Response works:
- Press the Urgent Response button on your Lively Mobile Plus or your Apple Watch or say, “Alexa, call for help” on your Amazon Alexa device.
- Your Urgent Response Agent will confirm your location and assess the situation.
- Your Agent will get you the help you need and can stay on the line until your situation is resolved.

Choose the medical alert solution that’s right for you.

The fastest call response medical alert.
- Help at the touch of a button
- Completely mobile, needs no additional equipment
- Fall Detection available
- Speak with a nurse or doctor from the comfort of home
- Lively Link® app can keep loved ones updated on your health and safety
- With low monthly plans, it’s one of the most affordable medical alert devices

The device that makes your home smarter can also make it safer.
- Hands-free access to live Agents, 24/7
- Just say, “Alexa, call for help” on your Amazon Alexa device
- Agents will respond through the speaker
- Simple and affordable service

Access the help you need right from your wrist.
- Get help through the Lively app on your iPhone and Apple Watch
- Tap the Urgent Response button on your Apple Watch and you’ll be connected to a certified Agent
- Speak with a nurse or doctor from the comfort of home
- Lively Link® app can keep loved ones updated on your health and safety

Our Jitterbug© phones can also be your medical alert solution.
The Jitterbug Flip2 and the Jitterbug Smart3 both feature our Urgent Response button right on the keypad. With select Lively Services, you have access to get the help you need in emergencies big or small and you can speak to a registered nurse who can connect you, if necessary, to a board-certified doctor.
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