Help your loved ones stay safe and independent.
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One touch for help in emergencies big or small.
We know how much you care, so we’re here for both you and your loved ones. With the Lively Mobile Plus, they can get help at the touch of a button. Their calls will be immediately answered by certified Urgent Response Agents who are available anytime, day or night.
In the event of a fall, when the device is worn on our specially designed lanyard, Agents will automatically be contacted even if your loved one is unable to press the button. We even offer a level of service that’s a step above 911 because our Agents have your loved one’s health history and your contact information right at hand. With low monthly plans, the Lively Mobile Plus is one of the most affordable medical alert devices you can buy.*
Our all-in-one medical alert gets you help at the touch of a button.
- Get help anywhere, 24/7
- Certified Urgent Response Agents
- Fastest call response time**
- Most reliable coverage***
- Enhanced GPS
- Fall Detection
- Two-way communication
- Waterproof
FSA/HSA/HRA eligible More Info
Plus monthly plan, activation fee and taxes.
Includes free shipping.
There’s help 24/7 with Lively Urgent Response.
- Step1
Your loved one just presses the Urgent Response button on the Lively Mobile Plus.
- Step2
The Urgent Response Agent will confirm their location and assess their situation.
- Step3
The Agent will get them the help they need and stay on the line until their situation is resolved.
Note: Make sure to fill in the private Personal Emergency Profile (PEP), so the Agent can give first responders your loved one’s medical history, including prescriptions, personal physicians and other vital information. If you include your phone number in the PEP, Agents can let you know directly about your loved one’s situation.
Receive an alert anytime your loved one contacts Urgent Response.
Once you download the Lively Link® app and they invite you to connect, you'll also be able to see their location, check their daily activity and make sure that the battery is charged.

Having “the talk” about medical alert systems.
While a medical alert device can be key to a loved one’s continued independence, they may push back and question whether they really need it. We have helpful suggestions for how you can approach this important conversation.

Feel secure knowing help is always right at hand.

Enhanced GPS
Agents can confirm your loved one’s precise location and get them the help they need.

Two-way communication
Clear, two-way voice communication makes it easy to speak with Urgent Response Agents, board-certified doctors and nurses.

Completely mobile
No additional equipment or base station required. The Lively Mobile Plus is designed to be taken anywhere.

Waterproof
The Lively Mobile Plus can even be worn in the shower, where many falls occur.

Long-lasting battery
Up to 80 hours of continuous charge.

Wear it many ways
It can be clipped on a belt, put in a purse or pocket, or worn around the neck with the Fall Detection Lanyard.
Services that help your loved ones stay connected, safe and healthy.
Urgent Response
Get help in emergencies 24/7 from Urgent Response Agents.
Your loved one just needs to press the Urgent Response button and we'll confirm their location, assess the situation and get them the help they need.

Nurse On-Call
Speak to a nurse or doctor from the comfort of home.
Connect to medical professionals who can answer questions and order prescriptions for common medications, with no insurance or co-pays necessary.

Lively Link
You can be updated on their health and safety.
The Lively Link app helps your loved one stay independent and reassures you by sending an alert to your smartphone if they call Urgent Response.

Fall Detection
Your device automatically connects your loved one to an Agent.
With Lively Fall Detection, we can send help even if your loved one is unable to press the button.

Care Advocate
Skilled support to help improve your health and well-being.
Our expert care team will work with you to identify areas you want to focus on and provide a personalized Care Plan to help you set goals and resolve issues.

Introducing new Health & Safety Packages. Choose the one that’s right for you.
Our exclusive services are here for you if you have a medical question, want to improve your well-being, have an emergency and so much more.
Basic Package
Our most essential services to get you help 24/7.
- Urgent Response
- Lively Link
Premium Package
Our expanded suite of services that includes everything in the Basic Package plus more.
- Urgent Response
- Lively Link
- Nurse On-Call
- Care Advocate
Add Fall Detection to your Lively Mobile Plus Health & Safety Package.
Get help if you fall even if you’re unable to press the button.
Here's what people are saying about Lively Mobile Plus.

Featured Review
You won’t be disappointed
I'm not usually a review a product person! But, this one deserves it. We are loving it. It was for my 82 year old aunt who fell in her driveway and wasn't found until the next morning. This little device has been amazing, exceeding all expectations I had in mind. No matter where she goes we can see her exact location, get instant update notifications from the app when she's on the move, leaves home and when she returns. She still has her freedom but we finally have a peace of mind. The audio is more than loud enough and very clear! It's had no issues getting wet in the shower or pouring rain. Very light weight but not flimsy. This device is also all in one, meaning it has no base, no parameters to stay within. It tracks her everywhere. She docks it on the charger at night within easy reach. I highly recommend this device!!

Now you can also get help with just your voice.
The device that makes your home smarter can now also help make it safer. If you have an Amazon Alexa device, the same Urgent Response Agents who'll respond at the touch of a button on your Lively Mobile Plus can also be there by simply saying "Alexa, call for help." It provides an extra level of safety if you're not wearing your Lively Mobile Plus or need to get up at night while your device is charging.
Learn MoreWe're powered by the nation's most reliable wireless network.
- No long-term contracts
- No cancellation fees
- 100% U.S.-based customer service
- Travel nationwide with confidence

*Based on device cost, activation fee, plus 12 months of service among competitors with similar products and services (comparison conducted on 2/11/22). **"GreatCall review”, TechRadar.com (Jul. 21, 2020). ***Consistently rated the most reliable network and best overall network performance in the Country by IHS Markit’s RootScore Reports.
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