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Special offer for Kaiser Permanente Medicare health plan members and caregivers

Helping you stay safe, everywhere you go

Lively® Mobile Plus Personal Emergency Response System (PERS) helps you maintain your independence.

Lively Mobile Plus is a Personal Emergency Response System (PERS) that is offered to you as a Kaiser Permanente member featuring a special onetime device fee of $10 and a choice of two service plans starting at $19 per month. It’s easy to take advantage of this offer by calling 1-800-205-6548.

Lively Mobile Plus medical alert works anywhere you go, inside or outside, and it is waterproof. It can be worn around the neck or on a belt clip. Anytime you press the button it will connect you with a trained Urgent Response agent 24/7 giving you and your caregivers added peace of mind.

And for family, friends, and caregivers, there’s a Link smartphone app. With your permission, they can be kept informed about any of your care needs.

Lively Mobile Plus

Push one button for help at any time.

We all want to feel safe. Even if you carry a mobile phone, you don’t know if the person you call to help will answer. And sometimes, it is not clear if quick help is needed. The Lively Mobile Plus device offers:

  • An extra layer of support with a push of a button, at home or on the go

  • Urgent Response agents who can help identify additional community support or services

  • A connection between you and your family, friends and caregivers through the Link smartphone app

Person holding smartphone with Link app open

Give your family, friends and caregivers peace of mind with Lively Link.

The Lively Link smartphone app is free and connects with your Lively® Mobile Plus device. The Link app features:

  • Exclusive Kaiser Permanente notices

  • Easy access to find Kaiser Permanente doctors and locations

  • Caregiver tools & resources

Learn more about the Link smartphone app

Lively Mobile Plus on edge of sink

Upgrade to get Fall Detection and additional services

Add Fall Detection and additional Kaiser Permanente member assistance to your Lively Mobile Plus. With Fall Detection, when Lively Mobile Plus detects that you have fallen, it will automatically call an Urgent Response agent who can help or send help to you. And because most falls happen in the shower, the bathtub or on rainy days, Lively Mobile Plus is waterproof.

Upgraded members can press their Lively Mobile Plus button to speak with an agent and receive Kaiser Permanente member assistance. Our agents can help you locate a Kaiser Permanente doctor or location, connect you with a Member Services representative in your area, or connect you to other value-added service programs.

Additional services include:

  • Education and reminders on all the program services

  • Seasonal wellness and public service announcements

  • General wellness and enrollment reminders

Enrolling in the Program

Our agents are standing by and ready to help enroll you into the program.

We hope you will take advantage of this offer.

Questions? Call us at 1-800-205-6548


  • 1 Coverage limits may apply.
  • 2 Waterproof rated for up to 3 feet for up to 30 minutes.
  • 3 Fall detection does not detect 100% of falls.
  • Offer includes one device per calendar year.

Contact us

Get answers to questions and learn more about ways Lively helps aging adults stay independent, healthy and safe.


Monday–Friday: 8am–6pm PT Saturday: 10am–4pm PT

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The products and services described above are neither offered nor guaranteed under our contract with the Medicare program. In addition, they are not subject to the Medicare appeals process. Any disputes regarding these products and services may be subject to the Kaiser Permanente grievance process.