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In emergencies big or small, we're here for both you and your loved ones.

You're not alone in caring for a loved one. Even in situations that might not require 911, certified Urgent Response Agents can get your loved ones the help they need, whether they smell a gas leak, hear a strange noise outside or if they're experiencing chest pains. They can even speak to a registered nurse or board-certified doctor from the comfort of home with the Nurse On-Call service. Plus, the Lively Link app will keep you reassured by sending an alert to your smartphone anytime your loved one contacts Urgent Response.

Help your loved ones stay connected, safe and healthy.

When it comes to choosing a phone, consider how it would fit into their lifestyle. Flip phones are more streamlined and may be best if Mom needs a simple phone for making and receiving calls with friends and family. Smartphones may provide extra flexibility when it comes to staying connected, with internet access for browsing the web, GPS navigation for getting to places, video chatting with family and more.

Jitterbug Smart4 Logo

Our simplest smartphone ever.

$119.99

Plus monthly plan, activation fee and taxes.

$119.99

Plus monthly plan, activation fee and taxes.

The Jitterbug Smart4 has a larger screen and simple, list-based menu that makes it easy to make calls, send texts and emails, and even browse the internet. And for help in emergencies, the Urgent Response button is right on the screen.

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Jitterbug Smart4 Features

  • Large 6.7" screen with easy menu
  • Powerful, clear dual speakers
  • Long-lasting, fast-charging battery
  • Voice typing and video chat
  • High-quality camera
  • Real-time call captioning
  • Maps and driving directions
  • How-to guides on phone
  • Urgent Response button for help, 24/7

Jitterbug Flip2 Logo

Our easiest cell phone ever.

$79.99

Plus monthly plan, activation fee and taxes.

$79.99

Plus monthly plan, activation fee and taxes.

The Jitterbug Flip2 is designed to be easy to use, with big buttons and a large screen. It’s the only flip phone with Amazon Alexa, so you can make calls and send texts using just your voice. And for help in emergencies, the Urgent Response button is right on the keypad.

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Jitterbug Flip2 Features

  • Large screen and buttons
  • Easy list-based menu
  • Powerful speaker
  • Long-lasting battery
  • Urgent Response button
  • Amazon Alexa
  • Magnifier and flashlight
  • 8MP camera and video
  • One-touch speed dialing

Help your loved ones stay safe and independent.

Lively Mobile2

Medical alert with 24/7 emergency help.

With the all-in-one Lively Mobile2 medical alert, your loved one can go anywhere and reach our certified Urgent Response Agents at the touch of a button. And with Lively's optional Fall Detection service, they'll be connected to an Agent when a fall is detected, even if they're unable to press the button.

$79.99

Plus monthly plan, activation fee and taxes.

Includes free shipping.

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Customer Reviews

Provided by BestBuy.com

  • Peace of mind 24/7.

    Purchased for my parents. Using the Lively Link app I’m able to keep track of them with the push of a button. I also have peace of mind knowing the Urgent Response Agents are there to help them. They have helped in so many ways.

    Inanna
  • A great option all around.

    Bought this phone for my grandpa and I absolutely love it. The phone has big button letters built for seniors who have a hard time seeing. This is a really good option for seniors who are not really tech savvy and need a way to communicate with their family or who live alone and need telephone access.

    Loreal W.

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