Lively SIM Card
Lively services, now on your own phone
Now you can get Lively's exclusive services, including 24/7 emergency help, on your own phone, with plans as low as $15/month.
5GB Data
Limited time
- Unlimited talk and text
- 5 gigabytes of data included
- Compatible with most phones except iPhone 14, 15, and 16
Unlimited Data
Limited time
- Unlimited talk and text
- Unlimited data included
- Compatible with most phones except iPhone 14, 15, and 16
Get access to Lively's exclusive services on your own phone
With Lively's SIM card kit, you can enjoy 24/7 support from our 100% U.S.-based caring team, plus help in emergencies, big or small. With any Lively plan, you get:
Flexible and affordable unlimited talk and text plans
No long-term contracts — switch plans anytime
Fast, reliable nationwide coverage
Keep your current phone number
Help in emergencies
With the touch of the dedicated button, Urgent Response connects you to Certified Agents who can help in emergencies big or small, 24/7. You can also be connected to a nurse or doctor for medical advice or prescriptions and refills, even nights and weekends.
Automatic family notifications
Friends or family can get alerts when you contact Urgent Response through the Lively Link app. They can be reassured knowing they’ll be notified of an emergency.
Health and wellness resources
Get medical advice and prescriptions from nurses or doctors, or let our experts connect you with resournces to meet your health and wellness goals.
Compatible with most phones.
Prefer to buy in person?
Keep your phone and get plans as low as $15/month
The Lively SIM Card Kit is compatible with most devices, except iPhone 14, 15, and 16. For Lively service to function properly, your device must:
Be unlocked and compatible with the Verizon network
Operate on Android 7.0/iOS 17 or above
Have access to the Google Play Store/Apple App Store
Common Questions
Currently, you have to call our Retail Activations team to activate a SIM card. Prior to calling, be sure to have your device IMEI and SIM ICCID on hand. You can retrieve the IMEI by entering *#06# on your phone keypad. The SIM ICCID is printed under the barcode on the physical SIM card.
For SIM Kit Users
To transfer your current phone number to your new SIM card, call the Lively team at 1-866-233-3436. Hours of operation are 7 a.m.–10 p.m. ET and weekends from 9 a.m.–6 p.m. ET..
For Jitterbug Phone Users
Make sure your Jitterbug phone is powered on and has cellular service.
Log into My Account. (If you don't yet have an online account, you'll need to create one.)
We’ll ask a few questions about your old carrier and guide you through requesting a transfer.
Tip: It is helpful if you have a copy of a recent phone bill or have access to your online account from your old carrier. You will be asked to provide some account information.