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Reach the Lively Response Team with Apple Watch and the Lively app.

Access our health and safety services anytime, anywhere.

Lively Response Team

We help you stay connected, safe and healthy with our exclusive services and the Lively app.

Access the Lively™ Response Team and Lively Health & Safety services through the Lively app on your iPhone and Apple Watch. In an emergency, tap the Urgent Response button and you’ll be connected to a certified Urgent Response Agent who will get you the help you need. Or you can speak to a registered nurse or board-certified doctor with Urgent Care anytime, day or night.

Lively App with Urgent Response on Apple Watch

Save up to $200 on select Apple Watch models at Best Buy.

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Get help 24/7 with our Urgent Response service.

With one tap, you’ll be connected to an Urgent Response Agent who will get you the help you need. Our Agents are certified by the International Academies of Emergency Dispatch. Whether it’s contacting emergency services because you’re experiencing a medical issue or a locksmith because you lost your house keys, we’re always ready to help.

  • Step1

    Tap the Urgent Response button on your Apple Watch to connect to an Urgent Response Agent.

  • Step2

    Your Urgent Response Agent will confirm your location and assess the situation.

  • Step3

    Your Agent will get you the help you need and can stay on the line until your situation is resolved.

Stay safe with Fall Detection.*

Apple Watch can help keep you even safer with its Fall Detection feature, which can connect you to emergency services if it detects that you’ve taken a hard fall. Plus, with Live Agent Assist, Urgent Response Agents will provide an extra layer of protection by calling you to make sure you’re okay and contact family members if needed.

*Fall Detection is a feature of the Apple Watch and not provided by Lively.

Speak to a doctor or nurse anytime, anywhere.

With Urgent Care, you can speak to a registered nurse or board-certified doctor anytime, without an appointment. It’s an easy way to access qualified medical advice, and you can even get prescriptions or refills for common medications over the phone. No insurance plan is necessary and there are no co-pays.

Apple Watch helps you stay even healthier with apps that allow you to measure your heart rate and blood oxygen levels, and even let you take an electrocardiogram.*

*Blood oxygen sensor and electrocardiogram on Apple Watch Series 6 only.

Doctor and nurse

Keep loved ones updated on your health and safety.

The Lively Link app alerts loved ones whenever you contact Urgent Response. They just download the app, and they’ll receive alerts on their smartphone. You stay active and independent, while they feel more connected and reassured. And with available cellular on Apple Watch, you can stay connected even when you don’t have your phone.

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Save up to $200 on select Apple Watch models, exclusively at Best Buy.

Save up to $200 on select new Apple Watch models when you purchase a 2-year Lively Preferred Health & Safety Package. For only $29.99 a month, get unlimited access to Urgent Response, Urgent Care and Lively Link. Select Apple Watch models can even detect if you’ve taken a hard fall, then automatically call emergency services for you. And it can even complete an emergency call while you’re traveling abroad.

Already have an Apple Watch?

Add Lively Health & Safety Services through the Lively app on your iPhone or Apple Watch. Call 1-800-358-7174 to get started.

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It’s easy to get started with Apple Watch.

Just download our simple instructions on how to set up the Lively app and access Urgent Response and other Lively services on your Apple Watch.

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