Do you need a ride?
Our team can schedule a Lyft ride to appointments, the store, or to visit friends.
Lively has teamed up with Lyft to bring you rides with no app needed.
Lively and national ridesharing company Lyft are here to provide you with rides so you no longer have to rely on friends and family. Wherever you’re going, we can schedule a ride for you. Just dial “0” on your Jitterbug phone and we’ll let you know the estimated arrival time and cost through Lively Rides.
Travel with confidence and save $5 on your first ride.
Give Lively Rides a try today with our special introductory offer. Your Lyft driver will use GPS technology to find the quickest routes possible, and all drivers are background-checked and insured, so you can feel good about traveling with us*.
Here's how Lively Rides works.
Just press “0”
Calling for a ride is as simple as pressing “0” on any Jitterbug phone. Tell your Care Advisor where you’d like to go, and get an estimated arrival time and cost.
Enjoy your ride
Once you confirm your ride, a friendly driver will be on the way. You’ll receive a notification when they arrive. Plus, there’s no need to carry cash. The fare will automatically be added to your next monthly bill.
Lively Rides is available on these Lively products.
Common questions about Lively Rides.
Lively Rides is currently available wherever the Lyft service operates. If you are not currently a Jitterbug phone owner, please call 877-301-5284 for more information. If you are a Lively customer, simply dial “0” on your Jitterbug phone and Lively Care Advisors can confirm specific locations when booking a ride.
Just press "0" on any Jitterbug phone to request a ride from a live, U.S. based Care Advisor. There are no apps to download or install. Your Lively Care Advisor will arrange everything from scheduling your ride to providing an estimated fare and arrival time.
Through our partnership with Lyft, the trusted, nationwide ride service, you will be connected with a friendly driver who is always background-checked and insured. Vehicles are regularly inspected for safety, so you can ride with confidence.
Go anywhere within your city or town’s coverage area. As long as you have your Jitterbug phone, you can get picked up from your home, the doctor’s office, a restaurant or wherever you are.
Once you’ve given your location and destination to the Care Advisor, this information will be passed on to your driver. Using GPS technology, the driver will know the quickest route to where you are and where you want to go.
Just dial "0" again on your Jitterbug phone and your Care Advisor will be happy to arrange for another ride to bring you back home. A car will be sent to your exact location in minutes. Call anytime, from anywhere. It's that easy and convenient.
On certain trips, your first thought might be to ask the driver to wait for you. However, because you can call for an immediate pickup, we suggest calling a second car for your return journey, rather than having the car wait.
When you request a ride, the Care Advisor will give you a fare estimate, which you can choose to accept or decline. If you decline, you won’t be charged anything. If you accept, that charge will appear on your monthly Lively bill. There’s no need to tip or carry cash. It’s that simple.
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*$5 first ride credit expires December 31, 2023. See full Terms and Conditions.