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Urgent Care

Speak with a doctor or nurse anytime, from the comfort of home.

No insurance plan is necessary and there are no co-pays.

Use Urgent Care for medical advice, prescription refills and more.

With Lively® Urgent Care, you have 24/7 access to registered nurses and board-certified doctors. You can ask any kind of medical question and get prescriptions or refills for common medications right over the phone, so it's easier to keep up with routine care. There's no appointment necessary and you can call as often as you like.

Here’s how Urgent Care works.

  • Step1
    Step 1

    If you have a medical question, press the Urgent Response button on your phone or medical alert.

  • Step2
    Step 2

    Our Agents will connect you with a board-certified doctor or registered nurse.

  • Step3
    Step 3

    Nurses or doctors will answer your questions and can order or refill prescriptions right over the phone.

Urgent Care makes non-emergency medical care easier than ever.

  • Talk to board-certified doctors and registered nurses, 24/7
  • Get information and advice about symptoms
  • Refill prescriptions for common medications over the phone
  • No appointments necessary; call as often as you like
  • No insurance or co-pays
  • All from the comfort of your home

Urgent Care is available on all Lively products with select Lively Health & Safety Packages.

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