Skip to main content

Are you prepared if there’s an emergency?

Our certified Urgent Response Agents are available 24/7.

Get help from certified Urgent Response Agents at the touch of a button.

With one touch, you’ll be connected to Agents who are certified by the International Academies of Emergency Dispatch. Whether it’s contacting emergency services because you’re experiencing a medical issue or a locksmith because you lost your house keys, we’re always ready to help.

If it’s an emergency to you, it’s an emergency to us.

Life can be unpredictable, but with Lively Urgent Response, available on all Lively products, you can be ready for anything it throws your way.

  • “My husband is having trouble breathing.”

  • “I think I smell a gas leak.”

  • “We're on vacation and I forgot my medication.”

  • “I'm locked out of my house.”

  • “I’ve felt dizzy but never like this.”

  • “I am completely lost. Can you help?”

Here’s how Urgent Response works.

  • Step1
    Step 1

    Press the Urgent Response button on your Lively device.

  • Step2
    Step 2

    Your Urgent Response Agent will confirm your location and assess the situation.

  • Step3
    Step 3

    Your Agent will get you the help you need and can stay on the line until your situation is resolved.

Urgent Response is available on these Lively products with select plans.

Lively Link

The Lively Link app helps keep friends and family updated on your health and safety. They just download the app, and they’ll receive an alert on their smartphone whenever you call Urgent Response.

Here’s more from Lively.

swipe for more

scroll or use your arrow keys for more

scroll for more

use your arrow keys for more


©2024 Best Buy. All rights reserved.