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Transfer your phone number

We can help you transfer your cell or landline phone number to your device at no cost, as long as your number is active and eligible.

For SIM Kit Users

To transfer your current phone number to your new SIM card, call the Lively team at 1-866-233-3436.

Hours of operation are 4 a.m. - 7 p.m. PST Monday through Friday, and 6 a.m. - 3 p.m. PST on weekends.

For Jitterbug Phone Users

  1. Make sure your Jitterbug phone is powered on and has cellular service.

  2. Log into My Account.

  3. We’ll ask a few questions about your old carrier and guide you through requesting a transfer.

Tip: It is helpful if you have a copy of a recent phone bill or have access to your online account from your old carrier. You will be asked to provide some account information.

Sign into My Account

Two friends with Jitterbug phones

FAQs for Jitterbug Number Transfers

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