Wireless Emergency Alerts
Frequently Asked Questions
Wireless Emergency Alerts (WEAs) and the Emergency Alert System allows consumers who own compatible mobile devices to receive geographically targeted, free text-like messages alerting them of imminent threats to safety or missing person alerts in their area (i.e., AMBER Alerts).
WEAs only cover critical emergency situations. Consumers can receive four types of alerts:
- "National Alerts" issued by the President of the United States or the Administrator of FEMA;
- "Imminent Threat" alerts involving imminent threats to safety or life;
- "AMBER Alerts" about missing children; and
- "Public Safety Messages" conveying recommendations for saving lives and property.
WEAs are broadcast to the geographic area affected by an emergency. If you receive the alert, it is because you are located in a geographic area that is impacted by the alert.
To receive a WEA, your phone must be WEA-capable, switched on, not on "airplane mode," and in the vicinity of and receiving service from a cell tower of a wireless carrier that participates in WEA. Not all Jitterbug phones are WEA-capable. For a list of WEA-capable Jitterbug phones, please see below.
While the majority of the Jitterbug phones are WEA-capable, a few legacy devices are not capable of receiving the WEA alerts. A list of devices that can and cannot receive WEA alerts are below.
|Device Name||WEA Capable|
For certain alerts, yes. Under “Settings” on your phone, you can set your preference to receive or not receive certain alerts, i.e., Amber alerts, test alerts, public safety messages. The FCC, however, prohibits consumers from blocking national alerts. Therefore, while you can adjust your alert preferences, you will still receive nation-wide alerts.
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